Senior ServiceNow AI Engineer - remote

For an international organization in Europe, we are urgently looking for a Senior ServiceNow AI Engineer to accelerate its AI journey and deliver production-ready Generative AI and Agentic AI solutions on the ServiceNow platform.

You will work hands-on with Now Assist, AI Agents, Build Agent and Generative AI, taking AI solutions from design and proof of concept through implementation and production.

Fully Remote | Contractor | Full-time | CET working hours | English

Tasks and Responsibilities

• Design, develop and deliver AI-powered solutions on ServiceNow using Now Assist, Generative AI, AI Agents and Build Agent;
  
• Lead hands-on solution design, architecture, PoCs and complex AI implementations;
  
• Identify opportunities to embed AI into business processes, workflows and platform services;
  
• Evaluate emerging ServiceNow AI capabilities and recommend relevant use cases;
  
• Apply modern AI-assisted development practices, including GitHub Copilot and vibe coding;
  
• Collaborate with technical teams and stakeholders to deliver scalable, production-ready AI solutions.
  

Senior ServiceNow AI Engineer Profile

• Bachelor's or Master's degree;
  
• 5+ years of ServiceNow experience across development, platform engineering, solution design and/or architecture;
  
• Solid hands-on experience with production GenAI implementations on ServiceNow;
  
• Strong experience with Now Assist and/or Agentic AI capabilities;
  
• Hands-on experience with ServiceNow Build Agent, IDE and Fluent development;
  
• Experience with GitHub Copilot and vibe coding in enterprise environments;
  
• Proficiency with Visual Studio Code, CLI/terminal development and CI/CD workflows;
  
• Strong communication and technical problem-solving skills;
  
• Fluent English.
  

Key Technologies & Skills

ServiceNow | Now Assist | Generative AI | Agentic AI | AI Agents | Build Agent | GitHub Copilot | AI-Assisted Development | Visual Studio Code | CLI | CI/CD