Overview

We are urgently searching for a Datacenter Program Manager in Strasbourg with at least 10 years of experience in the domain of IT service management in a (Datacenter) complex infrastructure environment.

Tasks and responsibilities:

  • Control, follow-up and functional management of the contract;
  • Manage any problems that may arise from dissatisfaction with any portion of the service provided;
  • Pro-active leadership for the evolution of services and their infrastructures;
  • Establish regular service reviews ensuring that all service issues are raised and dealt with effectively, and within required timescales;
  • Effectively liaise with subcontractors;
  • Report and present to the Steering Committee;
  • Organisational follow-up and adaptation;
  • Follow-up of alignment to global strategy adopted;
  • Create and ensure maintenance of the project quality plan for the Framework Contract;
  • Act as escalation actor for each specific contract;

Profile:

  • +10 years of experience in the domain of IT service management, within the technological area of infrastructure, communications in Datacenters;
  • Programme management skills;
  • Project management experience and project management methodologies expertise (PMP or PRINCE2);
  • Service management skills;
  • Contract management skills;
  • Commercial and financial competences;
  • Quality planning skills;
  • Strategic planning skills;
  • Team work and delegation skills;
  • Agile, problem solver, able to prioritise;
  • Governance;
  • Familiarity with escalation processes;
  • Preferably: ITIL Expert certified;
  • Fluent English required;

Interested:
Please send your resume to resume@all-european-careers.com

Tagged as: Data Center, Infrastructure, PMP, Prince2, Project Management