Presales process is carried out before the customer is acquired. Although sometimes this extends into the period the product or service delivered to the customer.
Presales usually did due to the business in question who offer goods or services, unsure of the markets willingness to buy the product in question. The use of this service gives an educated overview of sales made due to presales and an educated guess of future sales. In some cases, pre-sales also provides some initial or post-sale transitional support.
The Software Industry and IT Services Industry provide a vital and significant role for professionals. The role falls right in the middle marrying the customer needs to the (provider) company’s services or products. This role is primarily crucial in these industries because the products and services are often customizable. And also because the requirements of different customers are often unique.